Privacy Policy
At Dua Life 24, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data provided to us when you use our online medicine selling platform. By using our services, you consent to the practices described in this Privacy Policy.
Information Collection
1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to your name, contact details, email address, billing and shipping address, and payment information. This information is necessary for processing your orders and delivering them to you.
1.2 Non-Personal Information: We may collect non-personal information such as your device information, IP address, browser type, and operating system. This information helps us improve our services and provide a better user experience.
Use of Information
2.1 Order Processing: We use the personal information provided by you to process and fulfill your orders, including verifying your identity, confirming the purchase, arranging for shipping, and providing customer support.
2.2 Communication: We may use your contact information to send you important updates about your orders, provide customer service, respond to your inquiries, and send promotional offers or newsletters if you have opted to receive them. You can opt out of marketing communications at any time.
2.3 Improving Our Services: We may use non-personal information to analyze trends, track user interactions, and gather demographic information to improve our website, products, and services.
Information Sharing
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping companies and payment processors. These service providers have access to your information solely for performing their duties and are obligated to protect it.
3.2 Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity or parties involved.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our systems.
Your Rights
You have the right to access, correct, or delete your personal information in our possession. You can also request information about the purpose of data processing, restrict or object to certain processing activities, and request data portability. To exercise your rights, please contact us using the information provided in Section 9.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: Dua Life 24
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.